Pricing
ExpertFlow CX Bundles & Pricing
As your trusted customer experience partner, ExpertFlow helps businesses of all sizes design, deploy, and manage customer engagement solutions. Our flexible pricing bundles give you complete freedom to choose the right mix of:
AI-powered assistants to boost efficiency
Omnichannel engagement across voice, chat, social, and email
CRM integrations with Salesforce, Dynamics, and more
Analytics & reporting for smarter decisions
Workforce management to optimize performance
With ExpertFlow, you can scale as you grow — tailoring your contact center to meet today’s needs while preparing for tomorrow’s challenges.
Discover Our Pricing
Use Expertflow CX as a full-featured Contact Center from the cloud, or provide your own infrastructure. Functionality is equal.
Availability on the web is included in the price of the public cloud solution.
Voice or Digital
$
42
Per Agent Per Month
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Voice or Chat Channels: Social Media, SMS, WhatsApp, Email
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Blended Inbound & Outbound
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Omni-channel routing
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Interaction Recording
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Outbound Campaigns
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Seamless Admin & Agent Workspace
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Traditional IVR
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Customer Journey Designer
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Dynamic Queue Management
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ACD (Automatic Call Distribution)
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Historical Reporting
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Real-Time Agent & Supervisor Dashboards
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User Calendars
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24/7 Support
Voice + Digital
$
54
Per Agent Per Month
-
All Voice & Digital Features
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Scheduled Callbacks (IVR or Web)
Premium
$
72
Per Agent Per Month
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All Voice & Digital Features
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Pre & Post Collaboration Surveys
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Quality Management
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CRM Connector or BeSpoken UX
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Speech and Text Analytics
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Voice Biometrics
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Agent Assistance
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Translation
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Transcription
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Chatbot or Voicebot/ Conversational IVR
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WebRTC Voice/Video/Screenshare
Additional Offerings
$
Per Agent Per Month
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Contact Sales
Get in touch with us via chat or reach out to our presales
If you want to contact your local office, consult our contact us page